Operations Retainer

ONLINE BUSINESS MANAGEMENT
TECH VIRTUAL ASSISTANCE

Taking the overwhelm out of operations so you lead with confidence

You’ve built your business from the ground up, turning your passion into something you're truly proud of. But now you're operating in chaos and on the fast track to burnout, jeopardising your business (and your sanity). 

The right support — whether it's someone to manage your operations and team, or a reliable task-doer — can help you sustainably scale and create space for you to focus on what you love. You can trust that business runs seamlessly, even when you take a step back.

WOULDN’T IT BE NICE TO….

  • Have the headspace to step fully into your leadership role

  • Trust that your operations are running smoothly without the need to micromanage

  • Create a high-touch experience where both your clients and team thrive

  • Take that extra day off or holiday when you feel like it, knowing everything is under control

  • Have a trusted partner to help bring your big-picture vision to life through strategic support and guidance

Entrepreneur reflecting on project management strategies using ClickUp and Dubsado, highlighting OBM and consultancy services for creative businesses.

Online Business Management

We dive into the heart of your business, providing high-level oversight of your operations and handling the heavy lifting. Whether it’s managing projects and teams, identifying inefficiencies and streamlining processes, or providing strategic support, we take the hassle off your plate so you can embody your role as CEO on your journey of growth.

  • The business owner who needs a trusted behind-the-scenes partner to help achieve those big-picture goals without the additional pressure and overwhelm.

    • Day-to-day operations oversight

    • Strategic planning

    • Project management

    • Team management

    • Systems, processes, and automation optimisation

    • Launch support

    • SOP development and maintenance

  • Retainers starting at £960 p/m

Tech Virtual Assistance

Prioritise your peace with ongoing support. If you find yourself caught up in backend operations rather than working on your long-term vision, our specialised assistance ensures seamless execution behind the scenes. This way, you can step away from the tech overwhelm and focus on your zone of genius.

  • The entrepreneur who needs a support system to handle the time-consuming and tedious tasks, enabling you to concentrate on the work that actually requires you.

    • Funnel setup

    • Course setup and maintenance

    • Email marketing setup and scheduling

    • CRM maintenance

    • Automations and integrations

    • Community and membership support

    • Admin support

  • Retainers starting at £400 p/m

Platforms we have experience with...

Frequently Asked Questions

  • Tech Virtual Assistance (Tech VA) is task-based execution, handling setup and maintenance of tech and systems. It’s about getting things done, not managing long-term strategy.

    Online Business Management (OBM) is high-level oversight, managing operations, projects, teams and workflow optimisation to ensure your business runs smoothly as you scale.

    OBMs lead and optimise, while Tech VAs execute tasks.

    Not sure what you need? Get in touch, and we’ll help you figure it out.

  • If you require a blend of OBM and Tech VA, we can create a customised hybrid package tailored to your specific needs.

  • The Systems Overhaul is for businesses that need a large structured, strategic setup from the ground up — whether it’s a CRM, a complex project management system, or a complete backend transformation.

    Ideal for businesses with no systems in place or those in need of a full rebuild, the Systems Overhaul delivers a done-for-you setup designed for long-term scalability.

    After the setup, businesses can transition into an OBM or Tech VA retainer, depending on their needs, for ongoing management, optimisation, and support.

    Not sure what you need? Get in touch, and we’ll help you figure it out.

  • Our services are available on a month-to-month basis, with no long-term commitment required. This means you can engage our services monthly without being tied to a lengthy contract, giving you the flexibility to continue as long as you need.

    However, we highly recommend a minimum of 3 months for our OBM retainer to see the best results and build a solid long-term strategy.

Krystle O’Neil

CONFIDENCE COACH

“COS Studio has been an absolute game-changer for my business. Devon is the organiser queen (that is not my zone of genius!). She is fabulous at figuring out what needs to go in priority, helping with my socials, my podcast, and a lot of back-end stuff and automations, which to be honest, I simply don’t know much about. Alex set up my ClickUp so that I can get even more organised in my business, know exactly what I’m doing, and this has helped me so much in terms of freeing up time and also feeling really clear on what I have to do and the next steps going forward. Devon and Alex, they’re an incredible team, they’ve helped me so much and I can't recommend working with them enough!”

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